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Complaints

First Point Financial Management is a trading style of Lifetime Wealth Management Limited, which is an appointed representative of Quilter Financial Services Limited & Quilter Wealth Limited, which are authorised and regulated by the Financial Conduct Authority and registered as 440703 and 217742 respectively.

Complaints

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department
Quilter
Sunderland
SR43 4JR

Email: QFPcomplaints@quilter.com
Telephone: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website: http://www.quilterfinancialplanning.co.uk/contacts

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service http://www.financial-ombudsman.org.uk

First Point Financial Management is a trading style of Lifetime Wealth Management Limited, which is an appointed representative of Quilter Financial Services Limited & Quilter Wealth Limited, which are authorised and regulated by the Financial Conduct Authority and registered as 440703 and 217742 respectively. Lifetime Wealth Management Limited is registered in England and Wales, no. 4631136. Registered Address: 12-14 Upper Marlborough Road, St. Albans, Hertfordshire AL1 3UR. The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK. You can check the Financial Services Register by visiting the FCA's website, register.fca.org.uk or by contacting the FCA on 0800 111 6768.